Sales Support Executive

Job Title

Sales Support Executive

Job Profile

Manage client escalations - recording in CRM, working with the team & client to identify the corrective action and completing the identified actions to close escalations

Support the sales team in order creation & amendment, responding to customers on order status, expediting urgent deliveries, coordinating sample approval

Upload invoices in customer CRM systems & resolving any invoice / gst / outstanding balance enquiry from the customer

Experience

1–3 years of experience in B2B sales support

Qualification & Skills

Graduate in any discipline.

Strong verbal and written communication skills.

High attention to detail with strong analytical and problem-solving abilities.

Good interpersonal skills and ability to collaborate across teams.

Ability to manage targets, priorities, and deadlines effectively.

Job Type

Full-time

Pay

₹300,000.00 - ₹360,000.00 per year

Application Question(s)

Have you handled client escalations ?

Experience

Supporting Sales Operations

1 year (Required)

Location

Noida, Uttar Pradesh (Preferred)

Work Location

In person