VI
Team Lead - Customer Service
Vidal Health Insurance TPA Private Limited · Gurugram
वेतन₹25,000–35,000महीना, जैसा लिखा है
कहाँGurugramHaryana
प्रकारFull time
Posted18 Oct4 दिन पहले, SimplyHired से
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अच्छी English चाहिए, बोलने और लिखने में
दिन का काम
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं22 लिखे हैं
Benefits administrationCustomer communicationCustomer relationship buildingCustomer retentionWriting skillsClient enquiry handlingKey account managementCorporate relationship managementEscalation managementCross-departmental liaisonClient relationship developmentCustomer enquiry handlingHealth insurance experienceAnalysis skillsClient servicesCustomer relationship managementClient communication skillsCross-functional collaborationAccount managementEscalation handlingInternal team coordination for issue resolutionCross-functional communication
इस job के बारे में
We are hiring for Executive/Team Lead for Vidal Health Insurance TPA
Industry-TPA Company or Health Insurance will only be preferred
Job Description
Key Responsibilities
- Management and Retention of Top corporate.
- Reports on top corporate/insurance companies/brokers to be reviewed if required
- Cashless and Claims settlement for corporate employee
4.Endorsement and Enrolment of Member
Submission of MIS reports
- Relationship with other department for claims, Preauth and related functions.
Employee Benefits
Regular interaction with the team
Handling escalation for query
Experience required
- Experience
- 3 to 5 years of experience in Customer Service or Client Relationship roles from TPA or Health Insurance
Personal Attributes and Competencies
Strong verbal, written, presentation skills.
Strong analytical and problem-solving skills.
Interested Candidate can connect -09971006988
- Job Types
- Full-time, Permanent
- Pay
- ₹25,000.00 - ₹35,000.00 per month
Benefits
Health insurance
Provident Fund
- Work Location
- In person
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