VI
Team Lead - Customer Service
Vidal Health Insurance TPA Private Limited · Gurugram
Pay₹25,000–35,000a month, as listed
WhereGurugramHaryana
TypeFull time
Posted18 Oct7 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list22 named
Benefits administrationCustomer communicationCustomer relationship buildingCustomer retentionWriting skillsClient enquiry handlingKey account managementCorporate relationship managementEscalation managementCross-departmental liaisonClient relationship developmentCustomer enquiry handlingHealth insurance experienceAnalysis skillsClient servicesCustomer relationship managementClient communication skillsCross-functional collaborationAccount managementEscalation handlingInternal team coordination for issue resolutionCross-functional communication
About this job
We are hiring for Executive/Team Lead for Vidal Health Insurance TPA
Industry-TPA Company or Health Insurance will only be preferred
Job Description
Key Responsibilities
- Management and Retention of Top corporate.
- Reports on top corporate/insurance companies/brokers to be reviewed if required
- Cashless and Claims settlement for corporate employee
4.Endorsement and Enrolment of Member
Submission of MIS reports
- Relationship with other department for claims, Preauth and related functions.
Employee Benefits
Regular interaction with the team
Handling escalation for query
Experience required
- Experience
- 3 to 5 years of experience in Customer Service or Client Relationship roles from TPA or Health Insurance
Personal Attributes and Competencies
Strong verbal, written, presentation skills.
Strong analytical and problem-solving skills.
Interested Candidate can connect -09971006988
- Job Types
- Full-time, Permanent
- Pay
- ₹25,000.00 - ₹35,000.00 per month
Benefits
Health insurance
Provident Fund
- Work Location
- In person
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