Customer Success Executive – Blended Process (Night Shift)
- Job Title
- Customer Success Executive – Blended Process (Night Shift)
- Company
- Flights Mojo
- Location
- Sector 58, Gurugram | Work From Office
- Experience
- Fresher–2 Years | Openings: 4
- Process
- Blended (Voice/Non-Voice)
- Shift
- Night Shift
Job Description
Flights Mojo is hiring Customer Success Executives for a blended process to handle customer queries through calls, emails, and chats while ensuring a smooth customer experience.
Key Responsibilities
Handle customer queries through voice and non-voice channels.
Assist with flight bookings, cancellations, refunds, and itinerary-related concerns.
Resolve customer issues promptly and coordinate with internal teams.
Maintain accurate records and ensure customer satisfaction.
Follow process guidelines and meet quality and productivity targets.
Requirements
Freshers and candidates with up to 2 years of experience can apply.
Good verbal and written communication skills.
Strong customer-handling and problem-solving abilities.
Basic computer knowledge and willingness to work night shifts.
Perks and Benefits
Provident Fund (PF) benefits
Night shift allowance
Rewards and Recognition programs
Learning and career growth opportunities
- Joining
- Immediate joiners or candidates with a maximum notice period of 7–10 days preferred.
- Apply
- hr@niamy.co
- Contact
- 9289971893
- Pay
- ₹18,000.00 - ₹32,000.00 per month
Benefits
Flexible schedule
Health insurance
Leave encashment
Paid time off
Provident Fund
- Work Location
- In person
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