Client Service Executive

Arting Digital Private Limited · Mumbai

वेतन₹4.2Lसाल, जैसा लिखा है

कहाँMumbaiMaharashtra

प्रकारFull time

Posted19 Oct5 दिन पहले, SimplyHired से

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अच्छी English चाहिए, बोलने और लिखने में

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जो skills माँगे हैं43 लिखे हैं

Project organisationWebsite ManagementCorrespondence managementCustomer relationship buildingClient onboardingEmail managementEmail communicationCustomer needs analysisRegular stakeholder meetingsPhone communicationOperations coordinationMultidisciplinary project coordinationStakeholder liaisonWriting skillsClient enquiry handlingInternal team coordination for query resolutionClient approval workflowRegular client review meetingsCross-departmental liaisonEmail softwareProject communication managementClient needs assessmentSchedule managementCustomer request processingCustomer expectation managementClient servicesCustomer relationship managementSEOCollaborative technology platformsProject schedule trackingClient status updatesAccount management conversationsClient communication skillsInternal team coordination for issue resolutionClickUpCommunication skillsStakeholder expectation managementDeadline trackingClient liaisonTask management softwareTeam coordinationCross-functional communicationClient interaction via phone calls

इस job के बारे में

Position- Client Service Executive

Exp- 2-3 yrs

Location- Mumbai (Thane)

Notice Period- Immediate Joiner- 15 days

Skills- Client-handling skills, SEO processes and website project flow, tools like Click Up, Gmail, and WhatsApp Business, communication skills

Job Overview

We are looking for a proactive and organized Client Service Executive to manage client communication, coordinate with internal teams, track project timelines, and ensure client satisfaction.

Key Responsibilities

Act as the primary point of contact for clients and internal teams (Web, SEO, and Support).

Coordinate website updates, SEO activities, client approvals, and project deliverables.

Manage client emails and WhatsApp queries within defined timelines.

Convert client requests into tasks using ClickUp and ensure timely follow-ups.

Conduct client onboarding, introductory calls, and periodic review meetings.

Understand client requirements, share updates, and resolve concerns efficiently.

Required Skills

Excellent verbal and written communication.

Strong client-handling and interpersonal skills.

Good coordination, organization, and follow-up abilities.

Basic knowledge of SEO processes and website project management.

Familiarity with ClickUp, Gmail, and WhatsApp Business.

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