Client Service Executive

Arting Digital Private Limited · Mumbai

Pay₹4.2La year, as listed

WhereMumbaiMaharashtra

TypeFull time

Posted19 Oct7 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Walk-in interview

Day work

No vehicle or licence needed

Skills they list43 named

Project organisationWebsite ManagementCorrespondence managementCustomer relationship buildingClient onboardingEmail managementEmail communicationCustomer needs analysisRegular stakeholder meetingsPhone communicationOperations coordinationMultidisciplinary project coordinationStakeholder liaisonWriting skillsClient enquiry handlingInternal team coordination for query resolutionClient approval workflowRegular client review meetingsCross-departmental liaisonEmail softwareProject communication managementClient needs assessmentSchedule managementCustomer request processingCustomer expectation managementClient servicesCustomer relationship managementSEOCollaborative technology platformsProject schedule trackingClient status updatesAccount management conversationsClient communication skillsInternal team coordination for issue resolutionClickUpCommunication skillsStakeholder expectation managementDeadline trackingClient liaisonTask management softwareTeam coordinationCross-functional communicationClient interaction via phone calls

About this job

Position- Client Service Executive

Exp- 2-3 yrs

Location- Mumbai (Thane)

Notice Period- Immediate Joiner- 15 days

Skills- Client-handling skills, SEO processes and website project flow, tools like Click Up, Gmail, and WhatsApp Business, communication skills

Job Overview

We are looking for a proactive and organized Client Service Executive to manage client communication, coordinate with internal teams, track project timelines, and ensure client satisfaction.

Key Responsibilities

Act as the primary point of contact for clients and internal teams (Web, SEO, and Support).

Coordinate website updates, SEO activities, client approvals, and project deliverables.

Manage client emails and WhatsApp queries within defined timelines.

Convert client requests into tasks using ClickUp and ensure timely follow-ups.

Conduct client onboarding, introductory calls, and periodic review meetings.

Understand client requirements, share updates, and resolve concerns efficiently.

Required Skills

Excellent verbal and written communication.

Strong client-handling and interpersonal skills.

Good coordination, organization, and follow-up abilities.

Basic knowledge of SEO processes and website project management.

Familiarity with ClickUp, Gmail, and WhatsApp Business.

Similar jobs in Mumbai15 liveSee all →

Client Service ExecutiveSubstance Consulting · Mumbai(Vikhroli)via Naukri Payroll Operations - Client ServicePrompt Personnel Private Limited · Mumbaivia SimplyHired Client Service AnalystJPMorganChase · Mumbaivia SimplyHired Client Service ManagerNuvama Wealth And Investment · Mumbai(Bandra Kurla Complex)via Naukri Payments Client Service Account Manager - AssociateJPMorganChase · Mumbaivia SimplyHired Event Manager - Client ServiceToo Many Jobs · Mumbaivia SimplyHired

Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →