Jobs›Customer Service, Mumbai

CUSTOMER SERVICE - LOGISTICS

SREETRANS LOGISTICS INDIA PVT. LTD. · Mumbai
वेतन₹20,572–25,000महीना, जैसा लिखा है
कहाँMumbaiMaharashtra
प्रकारFull time
Posted15 Oct10 दिन पहले, SimplyHired से
Kaam ने check किया
Fee, deposit या पैसे माँगने के निशान नहीं
अच्छी English चाहिए, बोलने और लिखने में
दिन का काम
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं36 लिखे हैं
Vendor relationship buildingCustomer communicationImport/export documentationCustomer relationship buildingAir freightPricing analysisCommercial terms negotiationClient enquiry handlingFreight rate negotiationOcean freightCross-departmental liaisonEnglishFreight cost optimisationLocal languageTrend analysisShipping & receivingTransportation managementClient servicesVendor relationship managementWarehouse experienceMultidisciplinary collaborationTransport order documentationFreight bookingProviding product informationHindiClient communication skillsSupplier relationship managementDocumentation handlingCross-functional collaborationPricing reviewsConcessions negotiationClient educationCross-functional communicationOrder fulfilmentProfitability improvementAnalytics
इस job के बारे में

Negotiate competitive rates with shipping lines (MLOs, NVOCCs), co-loaders, and other vendors.

Building relationships with carriers, and ensuring efficient pricing and booking processes for sea freight shipments / air freight shipments.

Analyzing market trends, developing pricing strategies, and collaborating with other departments to optimize profitability.

Coordinating with overseas agents to facilitate the flow of information and documentation.

Provide advice and support to customers regarding pricing, services, and available options. Address issues related to space, equipment, and rate adjustments. Manage documentation flow, including bills of lading, packing lists, and other shipping documents.

Product Knowledge
Familiarity with FCL (full container load) and LCL (less than container load) ocean freight products.

Ability to communicate effectively with customers, carriers, and internal teams.

Ability to work independently and as part of a team.

Job Type
Full-time
Pay
₹20,572.75 - ₹25,000.00 per month

Benefits

Cell phone reimbursement

Paid sick time

Language

English (Preferred)

Hindi (Preferred)

Willingness to travel

25% (Preferred)

Work Location
In person

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