INCIDENT MANAGER L1

Wipro · Coimbatore

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कहाँCoimbatoreTamil Nadu

प्रकारFull time

Posted21 Oct3 दिन पहले, Adzuna से

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इस job के बारे में

Job description: Job Description Do RESPONSIBILITIES Drive the efficiency and effectiveness of the Incident Management process Ensure all Incidents are correctly prioritized, categorized, routed, restored/resolved and closed as per the Process defined and agreed with the Customer Regular communication updates to the Customer, End-Users and other Stakeholders during the entire Incident Management cycle Knowledge management activities - creation and sustenance Meet the SLAs and other KPIs agreed …

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