WI
INCIDENT MANAGER L1
Wipro · Coimbatore
PayPay not listed
WhereCoimbatoreTamil Nadu
TypeFull time
Posted21 Oct6 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job
Job description: Job Description Do RESPONSIBILITIES Drive the efficiency and effectiveness of the Incident Management process Ensure all Incidents are correctly prioritized, categorized, routed, restored/resolved and closed as per the Process defined and agreed with the Customer Regular communication updates to the Customer, End-Users and other Stakeholders during the entire Incident Management cycle Knowledge management activities - creation and sustenance Meet the SLAs and other KPIs agreed …
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