Front Office Executive cum Accounts Assistant

Job Summary

Carmel Medical Centre is looking for a responsible and patient-friendly Front Office Executive cum Accounts Assistant to manage reception activities, interact with patients, coordinate appointments, and handle basic billing and accounting tasks. The ideal candidate should have good communication skills, a professional attitude, and the ability to manage front office operations and financial records accurately.

Key Responsibilities

Front Office & Patient Coordination

Welcome patients and visitors and assist them with their enquiries.

Manage patient registration, appointments, and consultation schedules.

Handle incoming phone calls and provide information about hospital services.

Coordinate with doctors and other hospital staff to ensure smooth patient flow.

Handle patient concerns politely and professionally.

Billing & Accounts

Prepare patient bills, invoices, and payment receipts.

Handle cash, UPI, and other authorised payment transactions.

Maintain daily cash collection records and billing reports.

Maintain basic accounting entries, vouchers, and financial records.

Assist with daily account reconciliation and documentation.

Support the accounts team with routine administrative and accounting tasks.

Administrative Duties

Maintain accurate patient records and front office documentation.

Perform data entry and prepare basic reports using MS Excel and other computer applications.

Ensure patient information and financial records remain confidential.

Maintain an organised and professional reception area.

Requirements

Minimum 1 year of relevant work experience; hospital or clinic experience is preferred.

Previous experience in reception, front office, billing, or basic accounting.

Good communication and interpersonal skills.

Ability to interact with patients and their families in a polite and professional manner.

Basic knowledge of accounting, billing, cash handling, and financial documentation.

Computer proficiency, including MS Word and Excel.

Knowledge of accounting software such as Tally will be an advantage.

Good organisational skills, attention to detail, and the ability to multitask.

Education

A graduate degree in Commerce, Accounting, Business Administration, or a related field is preferred.

How to Apply

Interested candidates with relevant front office and basic accounting experience are encouraged to apply. Candidates who can handle both patient coordination and billing/accounts responsibilities will be preferred.

Drop your cv to cmhospitalvpz187@gmail.com

Work Location

In person