Automotive Service Advisor

Mahindra Anant Cars · Bangalore

वेतन₹18,000–32,000महीना, जैसा लिखा है

कहाँBangaloreKarnataka

प्रकारFull time

Posted15 Oct29 दिन पहले, Apna से

Kaam ने check किया

Fee, deposit या पैसे माँगने के निशान नहीं

अच्छी English चाहिए, बोलने और लिखने में

दिन का काम

इस job के बारे में

Manage customer relationships and ensure a positive service experience. ✅ Contact customers to schedule periodic vehicle servicing and follow-up visits. ✅ Handle customer enquiries, complaints, and escalations related to vehicle servicing. ✅ Coordinate with Service Advisors, Workshop Managers, technicians, and spare parts teams. ✅ Monitor customer satisfaction, service quality, and timely vehicle delivery. ✅ Conduct post-service follow-up calls and collect customer feedback. ✅ Improve customer retention, repeat service visits, and workshop business. ✅ Promote periodic maintenance, extended warranty, and value-added services. ✅ Monitor customer satisfaction scores, feedback, and service-related reports. ✅ Maintain customer databases, CRM records, and service follow-up reports. ✅ Identify opportunities to improve customer loyalty and service revenue. ✅ Guide and support the customer relationship team to achieve performance targets.

काम पाने के लिए कभी पैसे मत दो। Fee माँगे तो scam है। दस निशान →