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Client Support, Quotes & IndiaMART Sales Executive (Email & Phone)

Fox Digital · Delhi
वेतन₹15,000–25,000महीना, जैसा लिखा है
कहाँDelhi
प्रकारFull time
Posted22 Oct2 दिन पहले, SimplyHired से
Kaam ने check किया
Fee, deposit या पैसे माँगने के निशान नहीं
अच्छी English चाहिए, बोलने और लिखने में
दिन का काम
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं58 लिखे हैं
Order fulfilment coordinationClosing dealsSales objection handlingCustomer records maintenanceRecord-keepingCold callingCorrespondence managementInbound salesGoogle SheetsOutbound lead nurturingOrder status updatesCustomer relationship buildingEmail managementEmail communicationPhone communicationClient detail updatesOperations coordinationWriting skillsLead list managementClient enquiry handlingCorrespondence draftingClient record-keeping practicesOutbound telemarketingEnglishClient relationship developmentClient data maintenance in CRMClient needs assessmentLocal languageLead conversionB2B client acquisitionLead management systemsSales quotingLead nurturingClient servicesPhone canvassingOrder assistanceSales management systems proficiencyB2BProspectingTelesalesClient status updatesCost estimate preparationClosing techniquesCRM system proficiencyHindiClient communication skillsTelemarketingProfessional phone etiquetteOpen market lead generationBusiness lead generationSales follow-upClient liaisonOffice sales environmentTeam coordinationCustomer acquisitionFile organisationClient interaction via phone callsCustomer data entry
इस job के बारे में

About us

We're a Delhi-based 3D printing services company, making custom parts, prototypes and products for businesses, engineers and designers across India.

What you'll do

IndiaMART and lead hunting

  • Stay logged in to IndiaMART for your whole shift, watching for new buy-leads and picking up relevant ones the moment they appear.
  • Call every new enquiry within minutes, before competitors do, and understand what the client needs.
  • Follow up on every lead by call, WhatsApp and email until it becomes an order or is closed.
  • Check TradeIndia, Justdial and other portals for fresh 3D printing enquiries.

Client support and quotes

  • Manage the company inbox: reply to enquiries, quote requests and order updates professionally.
  • Prepare 3D printing quotes using our pricing method (full training provided).
  • Confirm orders, share production and delivery updates, and handle client issues.
  • Coordinate with the production team on job details and timelines.
  • Keep leads, quotes and client records organised in Google Sheets or a CRM.

Requirements

  • Hands-on experience picking and handling IndiaMART leads (strongly preferred)
  • Quick, confident and comfortable on the phone with clients all day
  • Good written and spoken English, plus Hindi
  • Able to write clear, professional emails
  • Able to work from our office in Rithala, Delhi
  • 1+ years in inside sales, customer support or client coordination (freshers with strong phone skills considered)

Good to have

  • Familiarity with 3D printing, manufacturing or engineering terms
  • Experience with TradeIndia, Justdial or other B2B portals

What we offer

  • Full training on our business and quoting
  • Incentives on orders you close
  • Room to grow into a senior sales or account manager role
Pay
₹15,000.00 - ₹25,000.00 per month

Application Question(s)

Can you work from our office in Rithala, Delhi?

Have you used IndiaMART to pick and handle buy-leads? Roughly how many leads did you handle a month?

How quickly do you usually call back a new enquiry, and how do you follow up if they don't answer?

Write a short reply, 3–4 lines, to a client who says: "Your quote is too expensive."

How many years of sales, support or client-handling experience do you have?

What's your expected monthly salary?

How soon can you join?

Work Location
In person
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