Lead Customer Service Experience Manager

Clario · Bangalore

Senior

वेतनवेतन नहीं लिखा

कहाँBangaloreKarnataka

प्रकारFull time

Posted23 Oct3 दिन पहले, Adzuna से

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इस job के बारे में

BASIC PURPOSE: The Lead Customer Service Experience Manager is the interface for Customer Care with regards to communicating department objectives, processes, and performance. This position assumes a lead role ensuring customer expectations and department objectives align, and managing escalations when discrepancies arise, by being accountable for timely resolution while also maintaining the client relationship. A positive and productive relationship is maintained by employing deep cross-functi…

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