Jobs›Customer Support, Kolkata

Customer Support Associate

RELIABLE DIAGNOSTIC CENTRE · Kolkata
Pagaar₹15,000–25,000mahina, jaisa likha hai
KahanKolkataWest Bengal
TypeFull time
Posted25 Sep17 din pehle, SimplyHired se
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Inbound voiceEnglishMicrosoft OfficeBachelor's degreeComputer skillsCustomer supportHindiCommunication skills
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We are hiring Customer Services Associate – Voice Process candidate.

Experience
0 - 2 Years
Process Type
Inbound Voice (Customer Support)
Working Days
6 days a week, 1 rotational week off

Role & Responsibilities

Handle inbound customer calls, message & E-mail and provide accurate information.

Clarify customer queries and determine appropriate solutions.

Research, troubleshoot, and resolve issues efficiently.

Escalate unresolved queries to the appropriate department when needed.

Complete transactions and maintain accurate documentation.

Requirements

UG Can apply / Any Graduate can apply.

Excellent Verbal Communication in English, Hindi & Bangali.

Regional language proficiency preferred.

Basic computer knowledge and familiarity with MS Office tools.

Pay
₹15,000.00 - ₹25,000.00 per month
Work Location
In person

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