Jobs›Guest Service, Pune

Guest Service Associate - Front Office

NOVOTEL · Pune
PagaarPagaar nahi likha
KahanPuneMaharashtra
TypeFull time
Posted21 Sep27 din pehle, SimplyHired se
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Bachelor's degreeFront deskDiplomaCommunication skillsHotel experience
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Job Description

Provide effective support to the team to enable them to provide effective and efficient services.

Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports.

Qualifications

  • University graduate / Hotel Management/ Hotel School Diploma.
  • Fresher or 1 year experience in International Hotel Chain in Front desk operations.
  • Excellent communication skill, ability to interact and take initiative. Able to lead and motivate the team.

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