Guest Service Associate - Front Office
NOVOTEL · Pune
PayPay not listed
WherePuneMaharashtra
TypeFull time
Posted21 Sep24 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list5 named
Bachelor's degreeFront deskDiplomaCommunication skillsHotel experience
About this job
Job Description
Provide effective support to the team to enable them to provide effective and efficient services.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports.
Qualifications
- University graduate / Hotel Management/ Hotel School Diploma.
- Fresher or 1 year experience in International Hotel Chain in Front desk operations.
- Excellent communication skill, ability to interact and take initiative. Able to lead and motivate the team.
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