Service Manager | car showroom

SBSHR · Chennai

Senior

Pagaar₹32,000–35,000mahina, jaisa likha hai

KahanChennaiTamil Nadu

TypeFull time

Posted26 Sep19 din pehle, SimplyHired se

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SalesCustomer serviceBachelor's degreeAutomotive serviceDiplomaLeadership

Is job ke baare mein

Oversee daily service department operations, including job scheduling, workflow planning, and productivity

Lead, guide, and supervise service advisors, technicians, and support staff

Ensure timely, high-quality vehicle servicing, repairs, and maintenance

Drive service revenue, profitability, and customer satisfaction targets

Handle customer concerns and complaints to ensure a superior service experience

Manage workshop tools, equipment, and spare parts inventory

Ensure compliance with OEM standards, safety norms, and company policies

Monitor key performance indicators such as TAT, repeat repairs, and first-time fix rate

Coordinate effectively with sales and spare parts teams for smooth operations

Diploma or Bachelor’s degree in Mechanical / Automobile Engineering or a related field

Minimum 5 years of experience in automotive service operations, including at least 2 years in a leadership role

Strong understanding of workshop management, diagnostics, and service processes

Benefits

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