Service Manager | car showroom

Contact

9790125556 / subhashini@sbshr.com

Job Title

Service Manager – Car Showroom

Location

Chennai

Experience

Minimum 3 years as Car Service manager and Maruti Experience

Benefits

Accommodation and Food will be provided

Key Responsibilities

Oversee daily service department operations, including job scheduling, workflow planning, and productivity

Lead, guide, and supervise service advisors, technicians, and support staff

Ensure timely, high-quality vehicle servicing, repairs, and maintenance

Drive service revenue, profitability, and customer satisfaction targets

Handle customer concerns and complaints to ensure a superior service experience

Manage workshop tools, equipment, and spare parts inventory

Ensure compliance with OEM standards, safety norms, and company policies

Train, mentor, and evaluate team performance

Monitor key performance indicators such as TAT, repeat repairs, and first-time fix rate

Coordinate effectively with sales and spare parts teams for smooth operations

Key Requirements

Diploma or Bachelor’s degree in Mechanical / Automobile Engineering or a related field

Minimum 5 years of experience in automotive service operations, including at least 2 years in a leadership role

Strong understanding of workshop management, diagnostics, and service processes

Pay

₹32,000.00 - ₹35,000.00 per month

Benefits

Provident Fund

Work Location

In person