Phone Banking Officer

Cygnuss Agro · Mumbai

Pagaar₹20,000–35,000mahina, jaisa likha hai

KahanMumbaiMaharashtra

TypeFull time

Posted26 Sep10 din pehle, SimplyHired se

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Jo skills maange hain7 likhe hain

Customer serviceEnglishAnalysis skillsData entryComputer skillsCommunication skillsBanking

Is job ke baare mein

Handle inbound and outbound calls related to banking and cash-related queries.

Communicate with customers regarding cash transactions, cash-related requests, and operational queries.

Coordinate with the concerned banking/operations team for resolution of customer queries.

Maintain proper records of calls, requests, and follow-ups.

Ensure timely follow-up and provide accurate information to customers.

Handle customer communication professionally and maintain service quality.

Minimum 1 year of experience in telecalling, customer service, banking operations, or a similar role.

Candidates with calling experience will be preferred.

Good verbal communication skills.

Basic knowledge of banking processes and cash transactions.

Basic computer knowledge and ability to maintain records.

Candidates should be comfortable working in an third-party payroll setup.

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