Telesales Team Leader

Alshifa Cupping Clinic · Chennai

Senior

Pagaar₹25,000–40,000mahina, jaisa likha hai

KahanChennaiTamil Nadu

TypeFull time

Posted27 Sep17 din pehle, SimplyHired se

Kaam ne check kiya

Fee, deposit ya paise maangne ke nishaan nahi

Walk-in interview

Din ka kaam

Gaadi ya licence nahi chahiye

Jo skills maange hain12 likhe hain

CRM softwareMicrosoft ExcelEnglishLocal languageInside salesQuality assuranceBachelor's degreeConversion optimisationHindiTelemarketingLeadershipCommunication skills

Is job ke baare mein

ob Title: Telesales Team Leader
Company: Al Shifa Cupping Clinic
Industry: Healthcare / Wellness / Alternative Medicine
Location: Chennai
Job Type: Full-time, On-site
Salary: ₹25,000 – ₹40,000 per month (plus attractive incentives)
Joining: Immediate Joiners Preferred

About Us

Al Shifa Cupping Clinic is a leading wellness and holistic healthcare center specializing in traditional Hijama (Cupping Therapy) and natural health treatments. We are dedicated to providing high-quality patient care and exceptional service.

Job Overview

We are seeking an energetic, target-driven, and experienced Telesales Team Leader to manage and inspire our telesales team. The ideal candidate will have at least 5 years of experience in telesales/inside sales, with proven leadership capabilities to drive patient inquiries into confirmed clinic appointments.

Key Responsibilities

Team Management: Lead, mentor, and motivate a team of telesales executives to meet and exceed daily, weekly, and monthly appointment booking targets.

Conversion Optimization: Guide the team in converting inbound and outbound leads into booked clinic consultations/treatments.
Quality Assurance: Monitor live calls, review call recordings, conduct regular feedback sessions, and maintain high communication standards.
Training & Coaching: Onboard new team members, conduct regular product/service knowledge refreshers, and teach objection-handling techniques.

Reporting & Tracking: Maintain accurate lead records in the CRM, track KPIs (conversion rate, call duration, connect rate), and report daily/weekly performance to management.

Customer Escalations: Handle challenging customer inquiries and resolve issues with empathy and professionalism.

Requirements & Qualifications

Experience: Minimum 5+ years of total experience in Telesales/Inside Sales, with at least 1–2 years in a Team Leader / Supervisory role. (Experience in healthcare, wellness, beauty, or clinic settings is a strong plus).

Education: Graduate in any discipline (preferred).
Communication Skills: Excellent verbal communication and persuasion skills in [e.g., English, Hindi, Local Language].
Leadership Skills: Proven ability to manage, train, and drive performance in a high-pressure, target-oriented environment.
Tech-Savvy: Proficiency in CRM software, Google Sheets/MS Excel, and lead management tools.
Notice Period: Immediate Joiners preferred .

What We Offer

Competitive Fixed Salary: ₹25,000 to ₹40,000 / month (negotiable based on experience & skill).

Attractive performance-based incentives and bonuses.

Professional, supportive, and growth-oriented work environment.

Pay: ₹25,000.00 - ₹40,000.00 per month
Work Location: In person

Aisi jobs25 liveSab dekho →

Telesales Team LeaderKuber and Company · Poore India meinAdzuna se Team Leader - TelesalesBaby Joy Fertility and IVF Centre · DelhiIndeed se Team Leader (Outbound-Telesales)Matrimony com · Kolkata(Sector 5 Salt Lake)Naukri se Team Leader - Telesales || B2C Sales || South Delhi || Punjabi SpeakingVenture Quest · DelhiSimplyHired se Team Leader - TelesalesBabyJoy Fertility and IVF Centre (P) LTD · DelhiSimplyHired se Team Leader - TelesalesAY International · MumbaiSimplyHired se

Kaam paane ke liye kabhi paise mat do. Fee maange toh scam hai. Das nishaan →