Customer Relationship Manager- tamil

VIRGIN POWER & ENGINEERING PRIVATE LIMITED · Kochi

Pagaar₹15,000–25,000mahina, jaisa likha hai

KahanKochiKerala

TypeFull time

Posted25 Sep23 din pehle, SimplyHired se

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Customer serviceTamilBachelor's degreeCustomer relationship managementRelationship management

Is job ke baare mein

We are looking for an experienced Customer Relationship Manager to join our Solar team.

Manage and maintain strong relationships with existing and new customers.

Handle customer enquiries, calls, complaints and service requests.

Coordinate with Sales, Engineering, Installation and Service teams.

Track customer requirements from enquiry to project completion.

Provide regular updates on solar project status, installation and commissioning.

Follow up on quotations, agreements, documentation and payments.

Resolve customer concerns and ensure timely closure.

Identify opportunities for repeat business, referrals and additional services.

Prepare customer-status reports and follow-up report

Bachelor's Degree in any discipline.

Minimum 2 years of experience in Customer Relationship Management.

Good follow-up and customer-handling ability.

Benefits

Cell phone reimbursement

Health insurance

Paid time off

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