Jobs›Customer Relationship, Kochi

Customer Relationship Manager- tamil

VIRGIN POWER & ENGINEERING PRIVATE LIMITED · Kochi
Pay₹15,000–25,000a month, as listed
WhereKochiKerala
TypeFull time
Posted25 Sep20 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list5 named
Customer serviceTamilBachelor's degreeCustomer relationship managementRelationship management
About this job

We are looking for an experienced Customer Relationship Manager to join our Solar team.

Key Responsibilities

Manage and maintain strong relationships with existing and new customers.

Handle customer enquiries, calls, complaints and service requests.

Coordinate with Sales, Engineering, Installation and Service teams.

Track customer requirements from enquiry to project completion.

Provide regular updates on solar project status, installation and commissioning.

Follow up on quotations, agreements, documentation and payments.

Resolve customer concerns and ensure timely closure.

Identify opportunities for repeat business, referrals and additional services.

Prepare customer-status reports and follow-up report

Requirements

Bachelor's Degree in any discipline.

Minimum 2 years of experience in Customer Relationship Management.

Fluent in Tamil

Good follow-up and customer-handling ability.

Contact
7356601634
Mail
hrvirginpower@gmail.com
Pay
₹15,000.00 - ₹25,000.00 per month

Benefits

Cell phone reimbursement

Health insurance

Paid time off

Provident Fund

Work Location
In person

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