Warehouse Operation Executive

Rentickle · Pune

Pagaar₹18,000–22,000mahina, jaisa likha hai

KahanPuneMaharashtra

TypeFull time

Posted29 Sep18 din pehle, SimplyHired se

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Jo skills maange hain6 likhe hain

Microsoft ExcelCustomer serviceData entryCustomer supportCommunication skillsOffice experience

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Key Responsibilities

Customer & Recovery Coordination: Handle inbound and outbound calls and emails to address customer queries regarding delivery schedules, product pickups, payment recovery, and account defaults.

Data & MIS Management: Maintain accurate operational MIS (Management Information Systems) and perform daily data entry tasks using MS Excel.

Cross-Functional Collaboration: Coordinate seamlessly with internal departments, including the Finance and Operations teams, to streamline workflows.

Process Documentation: Draft, update, and manage email templates and communication logs related to operational tracking and recovery processes.
Follow-Ups: Ensure rigorous and timely follow-up with both external customers and internal stakeholders to resolve pending tickets.
On-Site Operations Support: Assist with day-to-day warehouse operational activities to optimize ground-level efficiency.

Desired Candidate Profile

Communication: Good written and verbal communication skills with strong interpersonal abilities.
Technical Skills: Basic knowledge of MS Excel and efficient data entry skills.
Work Management: Exceptional ability to multitask, manage time effectively, and prioritize urgent tasks.
Pay: ₹18,000.00 - ₹22,000.00 per month

Ability to commute/relocate

Hinjewadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s)

Are you comfortable with the compensation?

Are you comfortable with a warehouse location?

Work Location: In person

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