Warehouse Operation Executive

Key Responsibilities

Customer & Recovery Coordination: Handle inbound and outbound calls and emails to address customer queries regarding delivery schedules, product pickups, payment recovery, and account defaults.

Data & MIS Management

Maintain accurate operational MIS (Management Information Systems) and perform daily data entry tasks using MS Excel.

Cross-Functional Collaboration: Coordinate seamlessly with internal departments, including the Finance and Operations teams, to streamline workflows.

Process Documentation

Draft, update, and manage email templates and communication logs related to operational tracking and recovery processes.

Follow-Ups

Ensure rigorous and timely follow-up with both external customers and internal stakeholders to resolve pending tickets.

On-Site Operations Support

Assist with day-to-day warehouse operational activities to optimize ground-level efficiency.

Desired Candidate Profile

Communication

Good written and verbal communication skills with strong interpersonal abilities.

Technical Skills

Basic knowledge of MS Excel and efficient data entry skills.

Work Management

Exceptional ability to multitask, manage time effectively, and prioritize urgent tasks.

Pay

₹18,000.00 - ₹22,000.00 per month

Ability to commute/relocate

Hinjewadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s)

Are you comfortable with the compensation?

Are you comfortable with a warehouse location?

Work Location

In person