voice process

Prochant India Private Limited · Chennai

Pagaar₹19,372–28,634mahina, jaisa likha hai

KahanChennaiTamil Nadu

TypePart time

Posted29 Sep11 din pehle, SimplyHired se

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Communication skills

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Answering or making calls: Handle inbound customer requests or conduct outbound calling within set time limits (Average Handle Time). Verifying identity: Confirm customer account details safely before sharing private information. Resolving issues: Fix complaints, explain services, or pass complex problems to senior teams. Logging data: Type notes and update customer records in the computer system after every call. Meeting targets: Maintain good scores for call quality, customer happiness, and first-call resolution.

Clear communication: Good spoken language skills, a polite tone, and active listening. Patience and calm: Ability to handle upset or angry callers professionally.

Pay: ₹19,372.00 - ₹28,634.00 per month
Work Location: In person

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