Front Desk Executive

Job Description

Job Summary

We are seeking a courteous and professional candidate to join Archish. As the first point of contact for patients and visitors, you will play a vital role in delivering excellent customer service, managing front office operations, and ensuring the smooth flow of administrative activities.

JOB DESCRIPTION – ROLES AND RESPONSIBILITIES

Greet and assist patients, visitors, and vendors in a warm and professional manner.

Manage appointment scheduling, rescheduling, and cancellations both in person and via phone/email.

Maintain and update patient records in the system with accuracy and confidentiality.

Handle incoming and outgoing calls, emails, and inquiries efficiently.

Process billing, payments, and issue receipts as needed

Manage front desk inventory, stationery, and cleanliness of the reception area.

Manage Patient records, data entry, feedback collection and feedback analysis.

QUALIFICATION

Any Graduate from a recognized university

Proved 1 year of experience as a People relations executive, front desk executive, receptionist, or customer service representative.

Excellent verbal and written communication skills

Strong organizational, interpersonal, and problem-solving skills

Ability to multitask and remain calm in a fast-paced environment

Basic understanding of medical terminology and procedures (preferred)

Fluent in English and Kannada.

Job Types

Full-time, Permanent

Benefits

Health insurance

Paid sick time

Provident Fund

Schedule

Day shift

Job Types

Full-time, Permanent

Work Location

HAL Old Airport Road, Bangalore

Pay

₹25,000.00 - ₹30,000.00 per month

Benefits

Health insurance

Paid sick time

Provident Fund

Work Location

In person