Jobs›Customer Support, Noida

Customer Support Associate || Fresher and Experience || UG and Graduates

Meilleur Infotech Pvt Ltd · Noida
Fresher chalega
Pagaar₹13,000–30,000mahina, jaisa likha hai
KahanNoidaUttar Pradesh
TypeFull timeFresher chalega
Posted30 Sep10 din pehle, SimplyHired se
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Achhi English chahiye, bolne aur likhne mein
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Jo skills maange hain26 likhe hain
Live chatCustomer records maintenanceRecord-keepingCustomer complaint handlingEmail communicationInbound customer enquiry call handlingPhone communicationClient detail updatesComputer literacySpreadsheetsWriting skillsClient enquiry handlingInbound voiceInternal team coordination for query resolutionCross-departmental liaisonHandling dissatisfied clientsBachelor's degreeClient servicesProductivity softwareClient communication skillsInternal team coordination for issue resolutionInternal communicationCommunication skillsClient liaisonClient interaction via phone callsCustomer data entry
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About the Role

We are looking for a Customer Support Associate who can communicate with customers, understand their concerns, and provide quick and helpful solutions. The ideal candidate should be polite, patient, and comfortable working in a fast-paced environment.

Key Responsibilities

Handle customer queries through calls, emails, and chat.

Understand customer issues and provide appropriate solutions.

Resolve complaints professionally and ensure customer satisfaction.

Maintain customer records and update information accurately.

Coordinate with internal teams for issue resolution.

Required Skills

Good verbal and written communication.

Customer handling and problem-solving skills.

Basic knowledge of MS Excel and MS Office.

Good listening and interpersonal skills.

Regards

HR Saloni Chauhan

contact - 6395561537

Email-chauhansaloni232@gmail.com

Pay
₹13,000.00 - ₹30,000.00 per month

Benefits

Health insurance

Paid sick time

Provident Fund

Work Location
In person

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