Jobs›Customer Support, Noida

Customer Support Associate || Fresher and Experience || UG and Graduates

Meilleur Infotech Pvt Ltd · Noida
Freshers welcome
Pay₹13,000–30,000a month, as listed
WhereNoidaUttar Pradesh
TypeFull timeFreshers welcome
Posted30 Sep6 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list26 named
Live chatCustomer records maintenanceRecord-keepingCustomer complaint handlingEmail communicationInbound customer enquiry call handlingPhone communicationClient detail updatesComputer literacySpreadsheetsWriting skillsClient enquiry handlingInbound voiceInternal team coordination for query resolutionCross-departmental liaisonHandling dissatisfied clientsBachelor's degreeClient servicesProductivity softwareClient communication skillsInternal team coordination for issue resolutionInternal communicationCommunication skillsClient liaisonClient interaction via phone callsCustomer data entry
About this job

About the Role

We are looking for a Customer Support Associate who can communicate with customers, understand their concerns, and provide quick and helpful solutions. The ideal candidate should be polite, patient, and comfortable working in a fast-paced environment.

Key Responsibilities

Handle customer queries through calls, emails, and chat.

Understand customer issues and provide appropriate solutions.

Resolve complaints professionally and ensure customer satisfaction.

Maintain customer records and update information accurately.

Coordinate with internal teams for issue resolution.

Required Skills

Good verbal and written communication.

Customer handling and problem-solving skills.

Basic knowledge of MS Excel and MS Office.

Good listening and interpersonal skills.

Regards

HR Saloni Chauhan

contact - 6395561537

Email-chauhansaloni232@gmail.com

Pay
₹13,000.00 - ₹30,000.00 per month

Benefits

Health insurance

Paid sick time

Provident Fund

Work Location
In person

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