Telecalling Executive – Solar EPC

Job Description

Solarstar is looking for a Telecalling Executive with strong experience in outbound/inbound calling and customer follow-up. The candidate will be responsible for contacting potential customers, understanding their requirements, following up on solar enquiries, and converting qualified leads into sales opportunities.

Candidates with experience in residential or commercial solar sales will be preferred.

Key Responsibilities

Make outbound calls to potential customers and follow up on incoming enquiries.

Understand customer requirements, including electricity consumption, property type, and solar requirements.

Explain the benefits of solar energy, system options, and basic pricing/installation information to customers.

Follow up regularly with interested and qualified leads.

Identify genuine customer interest and convert leads into site visits and sales opportunities.

Coordinate with the sales/site team for further customer follow-up and site visits.

Maintain accurate records of calls, follow-ups, customer requirements, and lead status.

Handle customer queries professionally and provide appropriate information.

Achieve assigned calling, follow-up, and conversion targets.

Requirements

1–3 years of strong telecalling / telesales experience.

Excellent communication and convincing skills.

Good follow-up and lead-conversion ability.

Comfortable making a high volume of customer calls.

Ability to understand customer needs and identify genuine sales opportunities.

Basic computer skills and ability to update CRM/lead records.

Good Malayalam and English communication skills. Hindi will be an advantage.

Preferred Experience

Experience in residential solar sales or rooftop solar sales.

Experience in commercial solar sales or B2B telesales.

Experience handling leads generated through digital marketing, websites, WhatsApp, or other enquiry channels.

Familiarity with solar products, pricing, subsidies, financing, or the solar installation process will be an advantage.

What We Are Looking For

Strong sales-oriented mindset.

Confident and persuasive communication.

Excellent follow-up discipline.

Ability to distinguish between casual enquiries and genuine buying prospects.

Focus on quality leads and conversions, not just call volume.

Salary

As per experience and skills

Location

Thripunithura

Interested candidates can apply with their updated resume and details of their previous telecalling/telesales experience.

Pay

₹18,000.00 - ₹20,000.00 per month

Benefits

Flexible schedule

Paid sick time

Work Location

In person