Customer Solution Center Rep 3 - Technical

HP · Poore India mein

PagaarPagaar nahi likha

KahanPoore India mein

TypeFull time

Posted2 Oct3 din pehle, Adzuna se

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Customer Solution Center Rep 3 - Technical Description - Core Responsibilities: First Point of Contact : As the first point of contact for end-users, ServiceDesk engineer is responsible for receiving, documenting, and prioritizing requests and incidents. Ticket Management : A ServiceDesk engineer is responsible for managing the ticket queue, ensuring that tickets are properly categorized, assigned, and tracked to resolution. Troubleshooting and Support: A ServiceDesk engineer is responsible for…

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