Customer Solution Center Rep 3 - Technical

HP · Across India

PayPay not listed

WhereAcross India

TypeFull time

Posted2 Oct2 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Customer Solution Center Rep 3 - Technical Description - Core Responsibilities: First Point of Contact : As the first point of contact for end-users, ServiceDesk engineer is responsible for receiving, documenting, and prioritizing requests and incidents. Ticket Management : A ServiceDesk engineer is responsible for managing the ticket queue, ensuring that tickets are properly categorized, assigned, and tracked to resolution. Troubleshooting and Support: A ServiceDesk engineer is responsible for…

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