Tele Caller

Adriyana Solutions Pvt Ltd · Delhi

Pagaar₹35,000–45,000mahina, jaisa likha hai

KahanDelhi

TypeFull time

Posted2 Oct13 din pehle, SimplyHired se

Kaam ne check kiya

Fee, deposit ya paise maangne ke nishaan nahi

Achhi English chahiye, bolne aur likhne mein

Din ka kaam

Gaadi ya licence nahi chahiye

Jo skills maange hain53 likhe hain

Promotional pitchingCustomer records maintenanceCold callingInbound salesAfter-sales serviceOutbound lead nurturingOrder status updatesCustomer relationship buildingInbound customer enquiry call handlingRetail environment experiencePhone communicationCall loggingClient detail updatesB2CClient enquiry handlingInbound voiceCustomer collection follow-upSales experience in retailMalayalamOutbound telemarketingEnglishClient relationship developmentClient data maintenance in CRMLocal languageLead conversionTamilCustomer payment remindersBusiness etiquetteLead nurturingClient servicesPhone canvassingProspectingTelesalesClient status updatesCRM system proficiencyJewelry salesProviding product informationHindiClient communication skillsTelemarketingProfessional phone etiquetteAfter-call work proceduresOpen market lead generationClient educationCommunication skillsBusiness lead generationSales follow-upClient liaisonAfter-sales follow-upCustomer acquisitionSales appointment settingClient interaction via phone callsCustomer data entry

Is job ke baare mein

A telecaller in the jewellery industry promotes gold, diamond, and lab-grown gems over the phone, drives showroom visits, and manages client relationships using tools like a CRM System. [1]Key Responsibilities

Outbound & Inbound Calling: Call new leads, prospective buyers, and past clients to share details about new collections, seasonal arrivals, and festive offers.

Lead Generation & Conversion: Turn phone inquiries and digital leads into actual store visits and sales opportunities for the showroom.
Product & Scheme Promotion: Explain pricing, gold rates, diamond specifications, and monthly investment schemes clearly.
Customer Support & Follow-ups: Update clients on custom jewellery orders, repair statuses, and payment reminders.
Database Management: Record customer preferences, feedback, and call outcomes accurately in the CRM software.

Requirements & Qualifications

Experience: 0 to 3 years of background in telecalling, customer service, or retail sales (prior experience in the gems and jewellery sector is a strong advantage). [1]

Communication Skills: Polite, premium, and professional telephone manner with fluency in English and regional languages (such as Hindi, Tamil, or Malayalam depending on the region).

Product Knowledge: Basic familiarity with jewellery terminology, types of gold/diamonds, and customer preferences.
Target-Oriented: Ability to meet daily and monthly calling, lead generation, and showroom footfall targets.
Job Types: Full-time, Permanent
Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits

Cell phone reimbursement

Health insurance

Provident Fund

Experience

total work: 3 years (Required)
Work Location: On the road

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