Customer Relationship Manager (CRM)

the masterchef · Bangalore

Pagaar₹30,000mahina, jaisa likha hai

KahanBangaloreKarnataka

TypeFull time

Posted1 Oct13 din pehle, SimplyHired se

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Jo skills maange hain37 likhe hain

Customer follow-upsCustomer records maintenanceRecord-keepingCustomer communicationCustomer complaint handlingCollaboration with salesCustomer relationship buildingCustomer retentionCoordination with sales teamsDigital register maintenanceCustomer serviceClient detail updatesData entry in ExcelOperations coordinationClient enquiry handlingClient record-keeping practicesCross-departmental liaisonClient relationship developmentClient data maintenance in CRMClient needs assessmentCollaboration with business operationsHandling dissatisfied clientsClient servicesCustomer loyaltyClient status updatesHR supportCustomer supportCRM system proficiencyClient communication skillsAccount managementStatus reportingInternal team coordination for issue resolutionClient liaisonTeam coordinationCross-functional communicationCustomer complaint resolutionCustomer data entry

Is job ke baare mein

Communicate with clients and understand their requirements.

Follow up with clients regularly.

Handle client complaints and resolve issues.

Coordinate with HR, Sales, and Operations teams.

Track candidates, placements, replacements, and client requirements.

Maintain client data and records in Excel/CRM software.

Update clients about hiring and replacement status.

Ensure client satisfaction and encourage repeat business.

Prepare daily/weekly reports and follow-up records.

Simple interview answer

“As a CRM Executive, my main responsibility is to maintain good relationships with clients, understand their requirements, coordinate with the internal team, handle complaints, and ensure timely service and follow-up.”

Pay: ₹30,000.00 per month

Benefits

Flexible schedule

Provident Fund

Work Location: In person

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