Jobs›Showroom Manager, Delhi

Assistant Showroom Manager

Gulmohar Lane (www.gulmoharlane.com) · Delhi
Senior
Pagaar₹40,000–60,000mahina, jaisa likha hai
KahanDelhi
TypeFull time
Posted3 Oct3 din pehle, SimplyHired se
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Customer communicationCustomer complaint handlingStaff supervisionTeam member evaluationPerformance coachingRetail organisation experienceCustomer relationship buildingRetail environment experienceVisual merchandisingSales managementOperations coordinationB2CStaff schedulingClient enquiry handlingFeedback deliveryIn-person customer serviceProcessing cash transactionsLogisticsEscalation managementSales experience in retailCross-departmental liaisonPerformance evaluation feedbackStaffing allocationSales team managementHandling dissatisfied clientsSalesCompliance monitoringSales performance monitoringClient servicesRetail shop experienceCustomer relationship managementScheduling for multiple individualsSupply inventory managementSchedule creationEmployee performance appraisalsFurniture salesRetail floor salesStock replenishmentClean workspace maintenanceImplementation of strategic initiativesCustomer satisfaction improvementWorkforce managementStock countingEscalation handlingInternal communicationLeadershipBillingCommunication skillsTeam coordinationQuota attainmentShift schedulingRoster coordination
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Job Title
Assistant Showroom Manager
Location
Lower Parel, Mumbai, Maharashtra

About Us: At Gulmohar Lane, we take great pride in design and hand-craftsmanship of our products. Our in house designers create time honed designs. The expert craftsmen, some of them even from the fourth generations of furniture and sofa Karigars, who have been working for the Royalty in Rajasthan, transform these designs into timeless products. Our designs blend contemporary sensibilities with traditions of excellence in craftsmanship and quality. Our products whether a Sofa, a Chair, a Coffee table or Soft furnishings are made to the most exacting standards and designed in styles, so that they bring exceptional beauty to your home. Gulmohar Lane, today has become reputed design oriented brand in the country.

Job Description

We are seeking a dynamic and experienced Assistant Store Manager to support the Store Manager in leading our furniture store to new heights of success. As the Assistant Store Manager, you will play a key role in the day-to-day functioning of the store, assisting in overseeing operations, supporting staff management, and contributing to sales performance. You will be expected to help implement strategic initiatives to enhance customer satisfaction, ensure store compliance with company policies, and maintain a visually appealing and organized retail environment. You will also support in liaising with Architects and Interior Designers to promote the brand, leading to increased sales. The ideal candidate will possess a strong background in retail, particularly within the furniture industry, and exhibit exceptional interpersonal skills that facilitate effective communication and relationship-building with both customers and employees. If you are passionate about delivering an outstanding customer experience and are committed to achieving results, we encourage you to apply for this compelling opportunity to join our team.

Key Responsibilities

Achieve store sales targets and track daily/weekly KPIs

Deliver personalized and high-quality customer service

Handle customer queries, complaints, and escalations effectively

Ensure smooth day-to-day store operations

Monitor inventory levels, stock replenishment, and conduct stock audits

Maintain store hygiene, visual standards, and VM guidelines

Support billing, cash handling, and daily reporting

Supervise, motivate, and manage team performance on the floor

Create and manage staff schedules to ensure optimal coverage

Provide regular feedback and support performance evaluations

Ensure adherence to company SOPs and operational processes

Maintain strong product knowledge and stay updated on collections

Uphold brand image and deliver a consistent in-store experience

Coordinate with internal teams for stock, logistics, and customer orders

Requirements

2–5 years of retail experience (preferably furniture/home décor/luxury)

Strong sales, communication, and customer handling skills

Team management and leadership ability

Knowledge of retail operations and inventory management

Preferred Skills

Eye for design and aesthetics

Experience in premium/lifestyle retail

Strong problem-solving and attention to detail

Job Type
Full-time
Pay
₹40,000.00 - ₹60,000.00 per month

Benefits

Health insurance

Application Question(s)

How much experience do you have in Retail Sales?

How much is your current in-hand salary?

How much is your notice period? (In days)

Location

Delhi (Required)

Work Location
In person

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