Calling Executive – Inbound & Outbound

Astron Technologies · Delhi

Pagaar₹15,000–20,000mahina, jaisa likha hai

KahanDelhi

TypeFull time

Posted3 Oct2 din pehle, SimplyHired se

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Sales persuasionReport preparationCustomer records maintenanceRecord-keepingCold callingGoogle SheetsOutbound lead nurturingCollaboration with salesMeeting coordinationCustomer relationship buildingInbound customer enquiry call handlingCustomer needs analysisCoordination with sales teamsPhone communicationCall loggingCustomer appointment bookingComputer literacySales needs analysisClient enquiry handlingInbound voiceOutbound telemarketingEnglishClient data maintenance in CRMClient needs assessmentLocal languageLead conversionSalesLead management systemsBusiness etiquetteLead nurturingClient servicesPhone canvassingScheduling for multiple individualsProspectingTelesalesCRM system proficiencyProductivity softwareProviding product informationHindiClient communication skillsTelemarketingVisit schedulingProfessional phone etiquetteAfter-call work proceduresOpen market lead generationSales activity reportingCommunication skillsBusiness lead generationSales follow-upClient liaisonTeam coordinationCustomer acquisitionOffice phone managementLead qualification callsSales appointment settingQuota attainmentSales lead qualification

Is job ke baare mein

About the Role

We are looking for an enthusiastic and confident Calling Executive to handle inbound and outbound calls, communicate with customers and prospects, generate leads, follow up with existing leads, and support the sales team in converting business opportunities.

Key Responsibilities

Make outbound calls to prospective customers and generate qualified leads.

Handle inbound calls and provide relevant information about the company's products and services.

Follow up with leads through calls and WhatsApp.

Understand customer requirements and communicate suitable solutions.

Maintain proper records of calls, leads, follow-ups, and customer responses.

Schedule product/service demonstrations and meetings for the sales team.

Regularly follow up with interested and pending leads.

Coordinate with the sales team for lead conversion.

Achieve assigned daily, weekly, and monthly calling and lead-generation targets.

Maintain professional communication with customers and ensure a positive customer experience.

Prepare basic daily calling and follow-up reports.

Requirements

Good communication and interpersonal skills.

Confident and professional telephone manner.

Basic knowledge of MS Office/Google Sheets and CRM tools.

Ability to handle multiple calls and follow-ups efficiently.

Target-oriented and self-motivated.

Freshers are welcome to apply.

Candidates with 6 months–2 years of calling, telecalling, customer support, or sales experience will be preferred.

Hindi and English communication skills are preferred.

Compensation

Salary: Fixed Salary + Performance Incentives

Salary will be based on experience, communication skills, and performance.

Preferred Candidate

We are looking for someone who is

Energetic and confident

Good at convincing and communicating

Comfortable speaking with new people

Target-oriented

Willing to learn and grow in sales

Able to work independently as well as with a team

Growth Opportunity

The selected candidate will have opportunities to grow into Business Development Executive / Sales Executive / Team Leader roles based on performance.

Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person

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