Front office executive

Front Office Executive — Hotel

Job Summary

Responsible for welcoming guests, managing check-ins and check-outs, handling reservations and guest inquiries, processing payments, and ensuring a smooth and professional front-desk experience.

Key Responsibilities

Welcome and assist guests during arrival and departure.

Manage check-in and check-out procedures.

Handle reservations, cancellations, and room assignments.

Answer phone calls, emails, and guest inquiries.

Maintain accurate guest records and billing information.

Coordinate with housekeeping, maintenance, and other departments.

Handle guest complaints and resolve issues professionally.

Process payments and maintain front-office cash records.

Provide information about hotel facilities, services, and local attractions.

Maintain a clean, organized, and professional reception area.

Requirements

Bachelor's degree/diploma in Hospitality, Hotel Management, or a related field.

Good verbal and written communication skills.

Customer-service oriented with a professional appearance.

Basic computer and reservation/PMS skills.

Ability to work shifts, weekends, and holidays.

Prior front-office or hospitality experience is an advantage.

Front Office Executive — Corporate Office

Job Summary

Responsible for managing reception activities, welcoming visitors, handling calls and correspondence, coordinating administrative support, and maintaining an efficient front-office environment.

Requirements

Graduate degree or relevant diploma.

Strong communication and interpersonal skills.

Proficiency in MS Office and basic office software.

Good organizational and multitasking abilities.

Professional and courteous approach.

Previous reception/front-office experience preferred.

Pay

₹18,000.00 - ₹25,000.00 per month

Benefits

Provident Fund

Work Location

In person