Voice process tamil

Mobulations india · Chennai

PagaarPagaar nahi likha

KahanChennaiTamil Nadu

TypeFull time

Posted3 Oct2 din pehle, SimplyHired se

Kaam ne check kiya

Fee, deposit ya paise maangne ke nishaan nahi

Night shift

Gaadi ya licence nahi chahiye

Jo skills maange hain25 likhe hain

Customer records maintenanceCustomer complaint handlingCustomer relationship buildingInbound customer enquiry call handlingPhone communicationCall loggingClient detail updatesClient enquiry handlingInbound voiceCustomer collection follow-upClient data maintenance in CRMLocal languageMaster's degreeTamilCustomer payment remindersClient follow-upClient servicesCRM system proficiencyProviding product informationAfter-call work proceduresComplaint resolution call handlingClient educationClient interaction via phone callsCustomer account updatingCustomer data entry

Is job ke baare mein

Tamil Voice Process Executive handles inbound and outbound customer phone calls, resolves issues, and provides information fluently in Tamil

Call Handling: Answer incoming customer inquiries and make outbound follow-up calls in Tamil.Problem Solving: Listen to customer complaints or queries and provide accurate solutions.Information Delivery: Explain products, services, insurance policies, or EMI payment reminders clearly.Data Entry: Update customer details and log call summaries into the company's CRM (Customer Relationship Management) software.Target Achievement: Maintain good call metrics, customer satisfaction scores, and productivity goals

Benefits

Commuter assistance

Health insurance

Paid time off

Provident Fund

Work Location: In person

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