Voice process tamil

Mobulations india · Chennai

PayPay not listed

WhereChennaiTamil Nadu

TypeFull time

Posted3 Oct2 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Night shifts

No vehicle or licence needed

Skills they list25 named

Customer records maintenanceCustomer complaint handlingCustomer relationship buildingInbound customer enquiry call handlingPhone communicationCall loggingClient detail updatesClient enquiry handlingInbound voiceCustomer collection follow-upClient data maintenance in CRMLocal languageMaster's degreeTamilCustomer payment remindersClient follow-upClient servicesCRM system proficiencyProviding product informationAfter-call work proceduresComplaint resolution call handlingClient educationClient interaction via phone callsCustomer account updatingCustomer data entry

About this job

Tamil Voice Process Executive handles inbound and outbound customer phone calls, resolves issues, and provides information fluently in Tamil

Call Handling: Answer incoming customer inquiries and make outbound follow-up calls in Tamil.Problem Solving: Listen to customer complaints or queries and provide accurate solutions.Information Delivery: Explain products, services, insurance policies, or EMI payment reminders clearly.Data Entry: Update customer details and log call summaries into the company's CRM (Customer Relationship Management) software.Target Achievement: Maintain good call metrics, customer satisfaction scores, and productivity goals

Benefits

Commuter assistance

Health insurance

Paid time off

Provident Fund

Work Location: In person

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