Chat Support Executive

Golden Bit Technologies · Chennai

Pagaar₹18,455–28,755mahina, jaisa likha hai

KahanChennaiTamil Nadu

TypePart time

Posted2 Oct12 din pehle, SimplyHired se

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Jo skills maange hain14 likhe hain

Live chatTechnical troubleshootingCustomer records maintenanceCustomer communicationBasic service issue troubleshootingClient enquiry handlingMaster's degreeBachelor's degreeClient servicesNon-voiceBilling issue enquiriesOrder processingEscalation handlingCustomer data entry

Is job ke baare mein

Answer Queries: Respond to customer questions quickly and accurately via live chat tools. • Multitask: Manage multiple chat conversations at the same time without losing speed or quality. • Resolve Issues: Troubleshoot technical glitches, process orders, and handle payment or billing problems. • Log Data: Record customer details, chat history, and solutions in the company CRM or database. • Escalate Problems: Pass complex or angry customer issues to senior teams or supervisors.

Pay: ₹18,455.00 - ₹28,755.00 per month

Benefits

Provident Fund

Work Location: In person

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