Chat Support Executive

Golden Bit Technologies · Chennai

Pay₹18,455–28,755a month, as listed

WhereChennaiTamil Nadu

TypePart time

Posted2 Oct23 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list14 named

Live chatTechnical troubleshootingCustomer records maintenanceCustomer communicationBasic service issue troubleshootingClient enquiry handlingMaster's degreeBachelor's degreeClient servicesNon-voiceBilling issue enquiriesOrder processingEscalation handlingCustomer data entry

About this job

Answer Queries: Respond to customer questions quickly and accurately via live chat tools. • Multitask: Manage multiple chat conversations at the same time without losing speed or quality. • Resolve Issues: Troubleshoot technical glitches, process orders, and handle payment or billing problems. • Log Data: Record customer details, chat history, and solutions in the company CRM or database. • Escalate Problems: Pass complex or angry customer issues to senior teams or supervisors.

Pay: ₹18,455.00 - ₹28,755.00 per month

Benefits

Provident Fund

Work Location: In person

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