Tele Marketing Executive | Real Estate

To engage potential customers through inbound and outbound calling, explain project details, qualify leads, and drive site visits, ensuring a strong funnel for the Sales team. This role is crucial in creating interest, building rapport, and improving customer conversion through effective telecommunication.

Key Responsibilities

Customer Calling & Lead Engagement

• Make outbound calls to leads received from

o Digital Marketing

o Tele-calling campaigns

o Referral Programs

o Events & Exhibitions

• Pitch project details effectively.
• Attend incoming customer calls and provide accurate information.
• Capture customer requirements and update CRM.
• Identify customer interest, budget, location preference, and buying intent.
• Qualify leads based on internal criteria.

Project Information & Customer Communication

• Explain project highlights, amenities, pricing, USPs, and location benefits.
• Address customer questions on: Layout, Documentation, Pricing, Location, and Approvals.

Driving Site Visits

• Convert qualified leads to site visit appointments.
• Coordinate with sales team & site team for confirmed visits.
• Follow up with customers post-call and improve visit confirmations.

CRM & Data Management

• Update customer details, call status, follow-up actions.
• Maintain call logs and visit schedules.
• Prepare daily calling & conversion reports.
• Share visit confirmation status with TL & Sales MIS.

Customer Relationship Management

• Build rapport and maintain positive communication.
• Ensure customers receive timely updates & reminders.
• Provide professional and courteous telephonic service.

Pay

₹25,000.00 - ₹30,000.00 per month

Work Location

In person