Jobs›International Voice, Bangalore

International Voice - Technical (Troubleshooting)

Aminno Soft · Bangalore
Pagaar₹28,000mahina, jaisa likha hai
KahanBangaloreKarnataka
TypeFull time
Posted5 Oct7 din pehle, SimplyHired se
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Jo skills maange hain19 likhe hain
Technical troubleshootingCustomer records maintenanceRecord-keepingTechnical support via phoneInbound customer enquiry call handlingBasic service issue troubleshootingPhone communicationClient enquiry handlingInbound voiceEnglishMicrosoft OfficeVoice-based call centre experienceClient servicesServiceNowProblem identificationClient communication skillsCommunication skillsClient interaction via phone callsSystem issue identification
Is job ke baare mein

Altice – TSR Voice Process EXPERIENCED IN INTERNATIONAL TECHNICAL SUPPORT

Position
Technical Support Representative – International Voice Process
Location
Bangalore
Salary
28,000 per month (In-hand)
CTC
34,000 PER MONTH

Job Responsibilities

  • Handle technical support queries from international customers over voice calls.
  • Troubleshoot and resolve technical issues effectively.
  • Identify customer problems and provide appropriate technical solutions.
  • Guide customers through troubleshooting steps in a clear and professional manner.
  • Maintain accurate records of customer interactions and follow quality standards.

Eligibility

  • Only candidates with International Technical Voice Process experience.
  • Prior experience in international technical support is mandatory.
  • Strong English communication and customer-handling skills.
  • Good troubleshooting and problem-solving abilities.
  • Willingness to work in rotational shifts and from the office.

NOTE

  • Only experienced candidates and immediate joiners are eligible for this role.
  • Only candidates located in Bangalore will be considered.
  • If you are interested and actively looking for a job, please share your resume on WhatsApp at 9148447587.
Pay
Up to ₹28,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location
In person

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