AM
International Voice - Technical (Troubleshooting)
Aminno Soft · Bangalore
Pay₹28,000a month, as listed
WhereBangaloreKarnataka
TypeFull time
Posted5 OctYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list19 named
Technical troubleshootingCustomer records maintenanceRecord-keepingTechnical support via phoneInbound customer enquiry call handlingBasic service issue troubleshootingPhone communicationClient enquiry handlingInbound voiceEnglishMicrosoft OfficeVoice-based call centre experienceClient servicesServiceNowProblem identificationClient communication skillsCommunication skillsClient interaction via phone callsSystem issue identification
About this job
Altice – TSR Voice Process EXPERIENCED IN INTERNATIONAL TECHNICAL SUPPORT
- Position
- Technical Support Representative – International Voice Process
- Location
- Bangalore
- Salary
- 28,000 per month (In-hand)
- CTC
- 34,000 PER MONTH
Job Responsibilities
- Handle technical support queries from international customers over voice calls.
- Troubleshoot and resolve technical issues effectively.
- Identify customer problems and provide appropriate technical solutions.
- Guide customers through troubleshooting steps in a clear and professional manner.
- Maintain accurate records of customer interactions and follow quality standards.
Eligibility
- Only candidates with International Technical Voice Process experience.
- Prior experience in international technical support is mandatory.
- Strong English communication and customer-handling skills.
- Good troubleshooting and problem-solving abilities.
- Willingness to work in rotational shifts and from the office.
NOTE
- Only experienced candidates and immediate joiners are eligible for this role.
- Only candidates located in Bangalore will be considered.
- If you are interested and actively looking for a job, please share your resume on WhatsApp at 9148447587.
- Pay
- Up to ₹28,000.00 per month
Benefits
Health insurance
Provident Fund
- Work Location
- In person
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