Front Office Executive (Receptionist)

Renew plus Hair & Skin Care Private Limited · Bangalore

PagaarPagaar nahi likha

KahanBangaloreKarnataka

TypeFull time

Posted6 Oct8 din pehle, SimplyHired se

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Jo skills maange hain44 likhe hain

Microsoft WordCollaborate with healthcare professionalsCustomer records maintenanceRecord-keepingAppointment rescheduling and cancellationsGuest relationsInbound customer enquiry call handlingClinical record keepingPhone communicationPayment processingCustomer appointment bookingOperations coordinationPatient appointment coordinationGreeting customersClient enquiry handlingInbound voiceClient record-keeping practicesCross-departmental liaisonFront-of-house coordinationPayment collectionBachelor's degreeClient servicesPatient flow managementScheduling for multiple individualsHealth record trackingCustomer issue escalationSecretarial workPatient orientationHandling patient queriesClean workspace maintenancePatient record updatingPatient registrationPatient educationManaging patient recordsClient educationMedical appointment creationBillingCommunication skillsClient liaisonTeam coordinationOffice phone managementMedical administrationReception managementFront office management

Is job ke baare mein

Welcome patients and visitors warmly and provide professional assistance at the reception.

Manage patient registrations, appointments, rescheduling, cancellations, and follow-ups.

Handle phone calls, WhatsApp enquiries, and online appointment requests promptly.

Coordinate patient consultations with dermatologists, trichologists, cosmetologists, and other specialists.

Maintain accurate patient records, appointment details, and front office documentation.

Explain basic information about consultations, treatments, procedures, and packages as instructed by the hospital.

Coordinate with doctors, nurses, therapists, and other departments to ensure smooth patient flow.

Handle billing, payments, receipts, and basic administrative activities when required.

Address patient queries and concerns professionally and escalate complaints to the concerned manager.

Maintain a clean, organized, and welcoming reception area while ensuring excellent patient service.

Benefits

Flexible schedule

Leave encashment

Work Location: In person

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