Front Office Executive (Receptionist)

Welcome patients and visitors warmly and provide professional assistance at the reception.

Manage patient registrations, appointments, rescheduling, cancellations, and follow-ups.

Handle phone calls, WhatsApp enquiries, and online appointment requests promptly.

Coordinate patient consultations with dermatologists, trichologists, cosmetologists, and other specialists.

Maintain accurate patient records, appointment details, and front office documentation.

Explain basic information about consultations, treatments, procedures, and packages as instructed by the hospital.

Coordinate with doctors, nurses, therapists, and other departments to ensure smooth patient flow.

Handle billing, payments, receipts, and basic administrative activities when required.

Address patient queries and concerns professionally and escalate complaints to the concerned manager.

Maintain a clean, organized, and welcoming reception area while ensuring excellent patient service.

Benefits

Flexible schedule

Leave encashment

Work Location

In person