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Reception

All Well Animal (AWA) - Veterinary Diagnostic and R & D Laboratories · Bangalore
Pagaar₹14,000–16,000mahina, jaisa likha hai
KahanBangaloreKarnataka
TypeFull time
Posted6 Oct15 din pehle, SimplyHired se
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Customer records maintenanceComputer operationEmail communicationInbound customer enquiry call handlingPhone communicationComputer literacyOperations coordinationSpreadsheetsSpecimen collection / processingClient enquiry handlingInbound voiceClient record-keeping practicesEmail softwareBack office processingWorkload prioritisationBusiness etiquetteStakeholder coordinationCustomer expectation managementData entryRecords creationTypingProductivity softwareSecretarial workPatient record updatingData accuracy checksClient communication skillsProfessional phone etiquetteDocumentation reviewClient liaisonAlphanumeric typingTeam coordinationMedical receptionistOffice phone managementReception management
Is job ke baare mein

We are looking for a responsible, polite, and organized Veterinary Laboratory Receptionist to manage front-desk activities, coordinate with veterinary clinics and pet parents, receive samples, maintain records, and support the laboratory team with day-to-day administrative activities.

ttend incoming phone calls, WhatsApp messages, and emails from veterinary clinics, doctors, and pet parents.

Receive and coordinate blood, urine, swab, tissue, and other veterinary samples from clinics.

Verify sample details, patient information, test requests, and requisition forms before submitting samples to the technical team.

Enter patient/sample details accurately into the laboratory software/system.

Coordinate with the sample pickup team/Porter for timely sample collection.

Inform clinics regarding sample requirements, rejection criteria, turnaround time, and test availability.

Coordinate with the technical team regarding pending, urgent, or additional tests.

Required Skills

Good communication and telephone etiquette.

Basic knowledge of MS Excel, Word, email, and WhatsApp.

Good typing and data-entry skills.

Strong attention to detail.

Ability to maintain records accurately.

Good coordination and follow-up skills.

Ability to handle multiple tasks and work under pressure.

Polite, professional, and patient attitude.

Pay
₹14,000.00 - ₹16,000.00 per month
Work Location
In person

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