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Team Ranger (Lead - L2)

Astreya · Ghar se kaam
SeniorGhar se kaam
PagaarPagaar nahi likha
KahanGhar se kaam
TypeFull timeSenior
Posted7 Oct5 din pehle, Himalayas se
Kaam ne check kiya
Fee, deposit ya paise maangne ke nishaan nahi
Din ka kaam
Gaadi ya licence nahi chahiye
Jo skills maange hain9 likhe hain
Technical SupportMicrosoft TeamsL2 SupportVoice supportIT Support LeadTeam LeadSquad LeadSquad Group LeaderSquad Leader
Is job ke baare mein

Preferred Qualifications, Abilities and Experience

Demonstrated experience of M365 technologies (Preferably MS 900 Certification)

Hands-on experience supporting Microsoft Teams/Skype for Business/Voice technologies e.g.: Cisco, Avaya, Ribbon, etc. (MS 700/MS 721 or equivalent)

Experience troubleshooting Microsoft Teams meetings and live events.

Experience troubleshooting Microsoft Teams voice issues.

Experience troubleshooting federation issues.

Understanding of Identity solutions e.g. ADFS, DirSync/AADSync and Single Sign-On.

Understanding of networking technologies (e.g., protocols such as HTTP, TLS, TCP/IP, DNS, or knowledge related to web servers/browsers).

Troubleshooting experience using tools such as Fiddler, HTTP Watch, Netmon, or IE Developer Tools.

  • Knowledge of Teams Devices
  • Knowledge of Virtualization

Knowledge of Skype for Business hybrid deployments.

Qualifications

Required/Minimum Qualifications

3+ years prior product, customer support and/or technical support experience.

Language Qualification
English Language: fluent in reading, writing, and speaking.

3+ years prior product, customer support and/or technical support experience

Originally posted on Himalayas

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