Team Ranger (Lead - L2)

Astreya · Work from home

SeniorWork from home

PayPay not listed

WhereWork from home

TypeFull timeSenior

Posted7 Oct2 days ago, via Himalayas

Kaam checked

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

Skills they list9 named

Technical SupportMicrosoft TeamsL2 SupportVoice supportIT Support LeadTeam LeadSquad LeadSquad Group LeaderSquad Leader

About this job

Demonstrated experience of M365 technologies (Preferably MS 900 Certification)

Hands-on experience supporting Microsoft Teams/Skype for Business/Voice technologies e.g.: Cisco, Avaya, Ribbon, etc. (MS 700/MS 721 or equivalent)

Experience troubleshooting Microsoft Teams meetings and live events.

Experience troubleshooting Microsoft Teams voice issues.

Experience troubleshooting federation issues.

Understanding of Identity solutions e.g. ADFS, DirSync/AADSync and Single Sign-On.

Understanding of networking technologies (e.g., protocols such as HTTP, TLS, TCP/IP, DNS, or knowledge related to web servers/browsers).

Troubleshooting experience using tools such as Fiddler, HTTP Watch, Netmon, or IE Developer Tools.

Knowledge of Skype for Business hybrid deployments.

Qualifications

3+ years prior product, customer support and/or technical support experience.

Language Qualification: English Language: fluent in reading, writing, and speaking.

3+ years prior product, customer support and/or technical support experience

Originally posted on Himalayas

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