Customer Support Executive

Connect and Heal · Bangalore

Pagaar₹3L–5Lsaal, jaisa likha hai

KahanBangaloreKarnataka

TypeFull time

Posted8 Oct3 din pehle, Adzuna se

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Key Responsibilities ● Handle inbound and outbound customer calls, emails, and chat queries. ● Provide accurate information about products/services and resolve issues within defined SLAs. ● Escalate unresolved issues to the appropriate department and follow up until closure. ● Maintain detailed records of customer interactions in the CRM system. ● Coordinate with cross-functional teams to ensure seamless customer experience. ● Meet daily/weekly performance metrics including response time, resol…

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