Jobs›Customer Support, Bangalore

Customer Support Executive

Connect and Heal · Bangalore
Pay₹3L–5La year, as listed
WhereBangaloreKarnataka
TypeFull time
Posted8 Oct16 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job

Key Responsibilities ● Handle inbound and outbound customer calls, emails, and chat queries. ● Provide accurate information about products/services and resolve issues within defined SLAs. ● Escalate unresolved issues to the appropriate department and follow up until closure. ● Maintain detailed records of customer interactions in the CRM system. ● Coordinate with cross-functional teams to ensure seamless customer experience. ● Meet daily/weekly performance metrics including response time, resol…

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